Five9, Inc. (FIVN) AI Stock Analysis

Five9, Inc. specializes in providing cloud software solutions tailored for contact centers across the globe. Its core product is a virtual contact center cloud platform, a comprehensive suite of applications designed to support customer service, sales, and marketing functions. The platform enables clients to manage customer interactions across communication channels including voice, video, chat, email, website, social media, click-to-call, callback, and mobile channels using APIs. Five9 incorporates natural language processing and automatic speech recognition technologies into its solutions to optimize customer engagement and operational efficiency. The company serves sectors such as banking, healthcare, education, consumer goods, business process outsourcers, and technology.

Annual revenue grew at a five-year CAGR of 21.4% from FY2020 to FY2025, expanding from $609.6M in FY2021 to $1.15B in FY2025. Gross margin moved from 55.5% in FY2021 to 54.7% in FY2025, while operating margin improved from -9.2% to 2.8%. After net losses of -$53.0M in FY2021, -$94.7M in FY2022, -$81.8M in FY2023, and -$12.8M in FY2024, net income reached $39.4M in FY2025 with EPS of $2.96. For the trailing twelve months, revenue reached $1.20B with a profit margin of 4.9% and EPS of $0.69. In the latest quarter ended June 30, 2026, quarterly revenue rose 10.3% year-over-year, while quarterly earnings grew 300.0%.

As of June 30, 2026, Five9 held $654.1M in cash and short-term investments against total debt of $805.0M, resulting in net debt of $151.0M. The company reported shareholders' equity of $784.8M and total assets of $1.83B, supporting a current ratio of 4.15 and a debt-to-equity ratio of 1.03. In FY2025, operating cash flow reached $226.2M. Capital allocation in FY2025 included $25.0M in capital expenditures and $50.0M dedicated to share buybacks, while its share count expanded 25.3% over five years.

At a market cap of $2.41B and enterprise value of $2.97B, Five9 trades at a trailing P/E of 46.7x, compared to the median of 28.1x for its US-listed Technology peers. Its forward P/E of 9.9x is lower than the peer median of 18.8x, while its EV/EBITDA of 19.7x compares to the peer median of 16.6x. Over the past year, the stock returned 49.5%, outperforming the S&P 500 (SPY) return of 16.8%, though its five-year return of -79.1% trailed SPY's 83.0% gain.

Wall Street analyst coverage consists of 12 Strong Buy, 3 Buy, and 6 Hold ratings, with 0 Sell ratings. The mean price target is $36.70, representing a 13.9% premium over the last close of $32.23. For the fiscal year ending December 31, 2026, consensus estimates project revenue of $1.27B and EPS of $3.26, indicating 10.1% EPS growth. Five9 beat EPS estimates in all 4 of its last four quarters, and its next earnings date is November 5, 2026.

This page is an AI-written research summary of Five9, Inc. (FIVN). The text was generated on October 30, 2026 from Quotelinks data as of October 16, 2026 (company profile, annual results, latest balance sheet, valuation, price performance and analyst estimates). An automatic check rejects any draft that contains a figure not found in that data. It is not investment advice; verify figures on the linked tabs before making decisions.

Related: FIVN income statement, FIVN balance sheet, FIVN key metrics, FIVN analyst forecast, FIVN chart. See the FIVN stock overview for the latest quote and news.