ServiceNow, Inc. (NOW) Income Statement
NOW 2025 at a glance
Fiscal year ended December 31, 2025 · U.S. dollarsNOW revenue and net income
Where NOW's revenue goes
2025Each bar shows an amount and its share of revenue. NOW kept 13.2% of revenue as net income.
NOW profit margins
NOW growth rates
to 2025| 1 year | 3 years | 5 years | 10 years | |
|---|---|---|---|---|
| Revenue | +20.9% | +22.4% | +24.1% | +29.4% |
| Gross profit | +18.4% | +22.0% | +23.9% | +31.3% |
| Operating income | +33.7% | +72.6% | +55.8% | — |
| Net income | +22.7% | +75.2% | +71.2% | — |
| EPS (diluted) | +26.3% | +32.2% | +30.4% | — |
1-year change and average annual growth (CAGR) over 3, 5 and 10 fiscal years. "—" when a starting value was zero or negative.
NOW quarterly EPS vs estimates
ServiceNow beat the analyst EPS estimate in 7 of the last 8 quarters. Next report: October 28, 2026 (estimate $0.56).
NOW income statement
| 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $13.28B | $10.98B | $8.97B | $7.25B | $5.90B | $4.52B | $3.46B | $2.61B | $1.93B | $1.39B |
| Cost of revenue | $2.98B | $2.29B | $1.92B | $1.57B | $1.35B | $987.1M | $796.6M | $622.7M | $499.8M | $398.7M |
| Gross profit | $10.29B | $8.70B | $7.05B | $5.67B | $4.54B | $3.53B | $2.66B | $1.99B | $1.43B | $991.8M |
| Research & development | $2.96B | $2.54B | $2.12B | $1.77B | $1.40B | $1.02B | $748.4M | $529.5M | $377.5M | $285.2M |
| Sales, general & admin | $5.51B | $4.79B | $4.16B | $3.55B | $2.89B | $2.31B | $1.87B | $1.50B | $1.16B | $859.4M |
| Total operating expenses | $8.47B | $7.33B | $6.29B | $5.32B | $4.29B | $3.33B | $2.62B | $2.03B | $1.53B | $1.14B |
| Operating income | $1.82B | $1.36B | $762.0M | $355.0M | $257.0M | $198.9M | $42.0M | −$42.4M | −$101.4M | −$422.8M |
| Interest income | $451.0M | $419.0M | $255.0M | $27.0M | $28.0M | $49.7M | $55.4M | $34.6M | $16.7M | $8.0M |
| Interest expense | $23.0M | $23.0M | $25.0M | $27.0M | $28.0M | $33.0M | $33.3M | $52.7M | $53.4M | $33.3M |
| Income before taxes | $2.26B | $1.74B | $1.01B | $399.0M | $249.0M | $150.0M | $67.2M | −$39.0M | −$149.0M | −$450.1M |
| Income taxes | $513.0M | $313.0M | −$723.0M | $74.0M | $19.0M | $31.0M | −$559.5M | −$12.3M | $126,000 | $1.8M |
| Net income | $1.75B | $1.43B | $1.73B | $325.0M | $230.0M | $119.0M | $626.7M | −$26.7M | −$149.1M | −$451.8M |
| EBITDA | $3.00B | $2.33B | $1.29B | $859.0M | $749.0M | $519.0M | $352.5M | $163.3M | $51.1M | −$333.7M |
| EPS (diluted) | $3.51 | $2.78 | $2.14 | $1.52 | $1.18 | $0.93 | $0.66 | $0.50 | $0.24 | $0.15 |
| Gross margin | 77.5% | 79.2% | 78.6% | 78.3% | 77.1% | 78.2% | 77.0% | 76.1% | 74.1% | 71.3% |
| Operating margin | 13.7% | 12.4% | 8.5% | 4.9% | 4.4% | 4.4% | 1.2% | −1.6% | −5.2% | −30.4% |
| Net margin | 13.2% | 13.0% | 19.3% | 4.5% | 3.9% | 2.6% | 18.1% | −1.0% | −7.7% | −32.5% |
| Jun '26 | Mar '26 | Dec '25 | Sep '25 | Jun '25 | Mar '25 | Dec '24 | Sep '24 | Jun '24 | Mar '24 | Dec '23 | Sep '23 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $3.99B | $3.77B | $3.57B | $3.41B | $3.21B | $3.09B | $2.96B | $2.80B | $2.63B | $2.60B | $2.44B | $2.29B |
| Cost of revenue | $1.17B | $940.0M | $834.0M | $774.0M | $724.0M | $651.0M | $631.0M | $584.0M | $552.0M | $520.0M | $516.0M | $496.0M |
| Gross profit | $2.82B | $2.83B | $2.73B | $2.63B | $2.49B | $2.44B | $2.33B | $2.21B | $2.08B | $2.08B | $1.92B | $1.79B |
| Research & development | $915.0M | $823.0M | $773.0M | $750.0M | $734.0M | $703.0M | $668.0M | $626.0M | $643.0M | $606.0M | $562.0M | $549.0M |
| Sales, general & admin | $1.74B | $1.50B | $1.52B | $1.31B | $1.40B | $1.28B | $1.28B | $1.17B | $1.19B | $1.15B | $1.09B | $1.01B |
| Total operating expenses | $2.66B | $2.33B | $2.29B | $2.06B | $2.13B | $1.99B | $1.95B | $1.79B | $1.83B | $1.75B | $1.65B | $1.56B |
| Operating income | $162.0M | $503.0M | $443.0M | $572.0M | $358.0M | $451.0M | $374.0M | $418.0M | $240.0M | $332.0M | $270.0M | $231.0M |
| Interest income | $70.0M | $88.0M | $105.0M | $115.0M | $110.0M | $115.0M | $106.0M | $108.0M | $104.0M | $101.0M | $86.0M | $76.0M |
| Interest expense | $66.0M | $6.0M | $5.0M | $6.0M | $6.0M | $6.0M | $5.0M | $6.0M | $6.0M | $6.0M | $6.0M | $6.0M |
| Income before taxes | $438.0M | $673.0M | $541.0M | $694.0M | $471.0M | $555.0M | $463.0M | $516.0M | $334.0M | $425.0M | $347.0M | $299.0M |
| Income taxes | $140.0M | $204.0M | $140.0M | $192.0M | $86.0M | $95.0M | $79.0M | $84.0M | $72.0M | $78.0M | $52.0M | $57.0M |
| Net income | $298.0M | $469.0M | $401.0M | $502.0M | $385.0M | $460.0M | $384.0M | $432.0M | $262.0M | $347.0M | $295.0M | $242.0M |
| EBITDA | $911.0M | $931.0M | $753.0M | $894.0M | $622.0M | $721.0M | $622.0M | $666.0M | $476.0M | $561.0M | $424.0M | $451.0M |
| EPS (diluted) | $0.31 | $0.97 | $0.92 | $0.96 | $0.82 | $0.81 | $0.73 | $0.74 | $0.63 | $0.68 | $0.62 | $0.58 |
| Gross margin | 70.7% | 75.1% | 76.6% | 77.3% | 77.5% | 78.9% | 78.7% | 79.1% | 79.0% | 80.0% | 78.8% | 78.3% |
| Operating margin | 4.1% | 13.3% | 12.4% | 16.8% | 11.1% | 14.6% | 12.6% | 14.9% | 9.1% | 12.8% | 11.1% | 10.1% |
| Net margin | 7.5% | 12.4% | 11.2% | 14.7% | 12.0% | 14.9% | 13.0% | 15.4% | 10.0% | 13.3% | 12.1% | 10.6% |
Quarterly columns are labeled by the month the quarter ended. Figures in U.S. dollars as reported in NOW's financial statements (latest annual report filed January 29, 2026); data from EODHD. Sales, general & administrative expenses include sales and marketing.
NOW financial results
In fiscal year 2025 (ended December 31, 2025), ServiceNow reported revenue of $13.3 billion, up 20.9% from the year before. It had net income of $1.7 billion (up 22.7%), a net profit margin of 13.2%. Diluted earnings per share came to $3.51. Over five years revenue grew at an average rate of 24.1% a year.
See the NOW stock overview for the latest quote and news, or the NOW chart for price history and technical indicators.
NOW income statement FAQ
What is ServiceNow's annual revenue?
ServiceNow reported total revenue of $13.3 billion for fiscal year 2025, which ended on December 31, 2025. That was up 20.9% from $11.0 billion the previous year.
Is ServiceNow profitable?
Yes. ServiceNow reported net income of $1.7 billion in fiscal 2025, a net profit margin of 13.2%; its operating margin was 13.7%.
What is ServiceNow's gross margin?
ServiceNow's gross margin was 77.5% in fiscal 2025: for every $100 of revenue, ServiceNow kept $78 after the direct cost of its products and services.
How much does ServiceNow spend on research and development?
ServiceNow spent $3.0 billion on research and development in fiscal 2025, 22.3% of revenue.
How fast is ServiceNow growing?
Revenue grew 24.1% a year on average over the last five fiscal years, from $4.5 billion to $13.3 billion.
What are ServiceNow's earnings per share?
ServiceNow earned $3.51 per diluted share in fiscal 2025, compared with $2.78 a year earlier.
When will ServiceNow report its next earnings?
ServiceNow is expected to report results for the quarter ending September 30, 2026 on October 28, 2026 after the market closes.
When does ServiceNow's fiscal year end?
ServiceNow's fiscal year ends in December. The latest annual report covers the year ended December 31, 2025 and was filed on January 29, 2026.